How Lineside collects, uses, and protects your personal information.
Privacy Policy
Last updated: June 17, 2026
Lineside Industrial Automation (“Lineside”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through linesideautomation.com, how we use it, and the choices you have. It is written to align with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
Information We Collect
We collect only the information you choose to give us and limited technical data:
- Information you submit through our contact form or tool-download form: your name, email address, phone number (optional), and any message you include.
- Technical and usage data collected automatically through cookies and similar technologies, such as your IP address, browser type, and pages viewed. See our Cookie Policy for detail.
How We Use Your Information
We use the information you provide to respond to your enquiry, send the resources you request, provide our services, and follow up about relevant automation and controls work. We use technical data to operate, secure, and improve the website. We do not sell your personal information.
Consent (CASL)
Where we send commercial electronic messages, we do so only with your consent and we include a clear way to unsubscribe in every message. You can withdraw consent at any time by replying to any message or contacting us using the details below, and we will stop sending commercial messages.
Sharing and Service Providers
We share personal information only with service providers that help us operate the website and communicate with you (for example, our website host and email delivery provider), and only to the extent they need it to perform that service. We may also disclose information where required by law.
Data Retention
We keep personal information only as long as needed for the purposes described above or as required by law, then securely delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access. No method of transmission over the Internet is completely secure, so we cannot guarantee absolute security.
Your Rights
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, contact us using the details below. We will respond within a reasonable time.
Contact Us
If you have questions about this policy or your personal information, contact:
Lineside Industrial Automation
Kitchener, Ontario, Canada
Phone: 1-888-845-7955
Email: [email protected]
Changes to This Policy
We may update this policy from time to time. The “Last updated” date above reflects the most recent change. Material changes will be posted on this page.
