Automation
Minimizing downtime. Maximizing performance.
Industrial Service
Keeping Plants Running at Peak Efficiency
Industrial service in the automation industry ensures that automated systems operate at peak performance with minimal downtime. It includes preventative maintenance, emergency support, system diagnostics, repairs, and upgrades for components like PLCs, HMIs, drives, and sensors. Skilled technicians provide on-site and remote support to quickly resolve issues and keep production lines running smoothly.
These services are critical in high-demand environments where even short disruptions can lead to significant losses. By offering fast response times, expert troubleshooting, and predictive maintenance, industrial service extends equipment life, reduces operational risk, and supports continuous, reliable performance across automated manufacturing systems.
What Automation Brings to Your Business
How does industrial service help reduce unplanned downtime?
Industrial service helps reduce unplanned downtime by providing rapid response to system failures and implementing preventative maintenance strategies. Service teams identify potential issues early through inspections, diagnostics, and real-time monitoring. By addressing wear and inefficiencies before they lead to equipment failure, service technicians keep production lines running smoothly.
Emergency repairs and quick access to replacement parts also minimize disruption. This proactive approach enhances reliability, reduces costly outages, and ensures consistent production performance.
What’s the difference between preventive and reactive industrial service?
Preventive service focuses on scheduled maintenance and inspections to avoid equipment failures before they occur, using strategies like lubrication, calibration, and component replacement. Reactive service, on the other hand, responds to unexpected equipment breakdowns or failures as they happen. While reactive service is essential for emergencies, preventive service helps reduce the frequency and severity of those emergencies.
Together, they form a complete support strategy to ensure automation systems remain operational and efficient over the long term.
Can industrial service providers support legacy automation systems?
Yes, many industrial service providers specialize in supporting legacy automation systems that may no longer be manufactured or widely supported. Technicians are trained to troubleshoot, repair, and even retrofit older PLCs, HMIs, drives, and sensors. Service providers may also source obsolete parts or recommend compatible modern replacements.
Supporting legacy systems allows manufacturers to extend equipment life, avoid premature capital investment, and gradually modernize without disrupting production. It’s a cost-effective approach to maintaining operational continuity.
How does predictive maintenance improve system reliability?
Predictive maintenance uses real-time data from sensors and control systems to monitor equipment health and detect early signs of failure. By analyzing trends in vibration, temperature, current, or cycle counts, service teams can predict when components are likely to fail and perform maintenance before downtime occurs.
This data-driven approach minimizes unexpected breakdowns, reduces maintenance costs, and extends equipment life. Predictive maintenance enhances system reliability by ensuring that issues are addressed before they impact operations.
General Motors Assembly Line
Oshawa, Ontario
Our team recently completed a full control system upgrade for an automotive manufacturing assembly line producing high-volume vehicle chassis. The project involved replacing outdated PLCs with modern, networked controllers and integrating real-time data monitoring across welding, material handling, and inspection stations.
Additional Hardware / Software Highlights
Drives: Siemens SINAMICS S120 servos for precision fastening
Safety: SICK deTec4 light curtains, Pilz PNOZmulti safety relays
Network: Redundant PROFINET ring with Scalance switches (1 Gb/s)
Data Layer: MQTT Sparkplug B broker to cloud BI portal
Results at a Glance
20 % cycle-time reduction and 30 % drop in unplanned downtime
Full VIN-level traceability on welds, torque, and vision checks
Six-week shutdown delivered on schedule with zero lost-time incidents
This integrated stack future-proofs the line for EV chassis variants while giving maintenance teams real-time insight and one-click recipe changes.